Technical Tip: The Simplest Things an Operator Can Do to Get the Best Out of a Roland VS Series Machine

1. The worst of problems often have simple solutions… Cleaning the rubber wiper and scraper, as well as replacing the felt pads are simple procedures that will prevent a multitude of printhead and image quality issues.  Make sure to watch the Roland Academy webinar series archive: VersCAMM VS Printer Maintenance webinar .  By the way, did you know that Roland has a patent pending on the VS/RE wiper system?  The VS/RE has a redesigned wiper with a curved edge that channels ink residue and debris away from the jet plate.  The felt wiper then removes the debris from the edges of the printhead to prevent it from dropping onto the media surface or traveling back into the jet plate and clogging the printhead.  This “one-two combination punch” significantly improves printhead performance and reliability.  It’s a true differentiator from our competition – they don’t have anything like it.
2. The worst of problems can usually be easily prevented… Perhaps the most frustrating type of call our help desk receives is when an end user is down due to an outdated version of firmware. Setting up a VS with On Support will prevent this kind of problem from occurring in the first place by making sure the end user automatically receives the latest and greatest firmware.
3. The worst of problems can be solved from unexpected sources…   An easy way to improve print quality on glossy vinyl is to use the recently released GCVP_v2 profile. There’s a story behind this profile. Occasionally, in high production environments, we would see ink coalescence (AKA “orange peel”) in the solid colors. This problem was more common in North America than in other parts of the world because of our unique production and quality requirements. Working long hours, Roland DGA’s color team took the initiative to create a customized profile solution specifically for our market. The overall result exceeded our expectations. Of course, when working with color in a CMYK world, there’s never a silver bullet. While the orange peel is now gone and almost all of the colors are improved and more vibrant, if the printer needs to hit a Coca-Cola red, the end user will be better off using the high quality mode. The latest versions of VersaWorks will include the new GCVP profile and both the new and old profile will be available to existing end users. Just remember, the old profile will be at the bottom of the list when setting up to print with VersaWorks.

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Dye Sublimation Class & Epson Open House Friday, September 29th | SLC, Utah Epson Class – 9:30 am to 11:00 am The education portion of this event will include topics like: the science of dye sublimation, what products can be dye sublimated, trouble shooting and opportunities for dye subublimation printing. COST: $10, non refundable. Epson Open […]

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